Support

Use "Forgot password?" on the sign-in screen to reset it. If you were invited to a job and never received an invite email, ask whoever invited you to resend it from Manage accounts.

Sign up at app.sitestack.build/signup from a web browser. New companies and billing are set up on the web, not inside the mobile app.

As an admin, sign in at app.sitestack.build in a browser and go to Settings, then Billing.

Open a job's Site diary from its overview and start today's report. Each evening Sitestack adds the weather at the site and who from your team signed in, and starts the report itself on any day with activity. Add labour, plant, deliveries, visitors, work done and delays, then submit it for sign off. Anything you write is never overwritten. Once a report is signed off it's locked, and you add a note underneath instead.

Photos you take through the app upload straight into the job you're working on, not your phone's camera roll. You can annotate a photo to flag an issue, and it stays attached to that job for good.

Open a job's Tasks and tap New task. Give it a title, a priority, a due date if it has one, and pick who it's assigned to. It then shows up on their own task list.

From a job's Snag list, raise a snag with an optional photo. Once it's fixed, mark it fixed. It then needs to be verified before it's closed, so there's a record of who fixed it and who signed it off.

From a job's Documents, tap Upload and choose a category, such as drawings or specifications. To replace an outdated version, open the existing document and use Add a new version. The old version stays in its history rather than being lost.

From a job's Variations, create one describing the extra work and its cost. Your client can review and sign it from their own account before you start, so it's on record rather than agreed on a verbal nod.

From a job's Reports, generate a PDF pulling from the photos, documents, and diary entries already logged against that job.

As an admin, go to Manage accounts and invite someone by email, choosing a role: operative sees only their assigned work, manager has full access to assigned jobs including managing the team, and admin has access to everything, including billing and every job. They'll get an email to set their own password.

Invite them the same way as staff, but as a client. It's a free, limited view into just their job, including progress, photos, and documents you choose to share, plus their own snag list if you allow it. It doesn't count toward your plan's seats.

Yes. Go to Settings, then Calendar sync, for a link you subscribe to once in Outlook, Google, or Apple Calendar. Your assigned tasks with due dates show up as events there and update automatically as they change.

Turn it on in Settings, then Location, then Auto sign-in. With it on, the app logs your arrival and departure from a job's site automatically using your phone's location, so who was on site becomes part of the diary rather than a guess.

From the AI tab, ask a question about a job, or, if your role allows it, across every job at once. You'll get an answer sourced from that job's photos, documents, and notes, instead of scrolling back through weeks of updates.